Warranty Service
Dear Customers,
Thank you for purchasing your diesel pump part from dieselpumppart.com. To safeguard your consumer rights, we provide an extensive warranty period for products purchased with a valid invoice from dieselpumppart.com. Below, you’ll find a detailed overview of our warranty services.
Diesel Pump Part’s Warranty Coverage
. After customers receive the diesel pump part from dieselpumppart.com within 15 days , customer can choose to replace or repair them if there is a performance failure with conditions of no appearance damage on the diesel pump part’ surface.
. Each diesel pump part has 6-12 months warranty period, If there are any confirmed of diesel pump part’s performance problems after testing during the warranty period, customers can contact our salesmen to replace the same model or a reworked product with the same performance for free.
Diesel Pump Part’s Problems That Out Of Warranty Coverage. The warranty period has expired.
. Diesel pump part failure caused by high temperature, high pressure, humidity, rain and snow, saline-alkali land, earthquake, and used in abnormal environment.
. Diesel pump part damage caused by man-made reasons (throwing, strong magnetic field magnetization, set fire).
. Diesel pump part failure or injector damage caused by non-injector design, technology, manufacturing, quality and other issues.
. Diesel pump part failure due to system pressure exceeding system approved pressure..diesel pump part failure caused by system voltage exceeding approved voltage.
. Diesel pump part failure caused by impurities (water, lead, aluminum powder, iron powder, sulfide) in the system fuel exceeding the standard requirements.
. Diesel pump part failure caused by not installing according to the tightening torque specified in the vehicle engine maintenance manual (the tightening torque is too large or too small).
. Diesel pump part failure caused by not following the installation angle specified in the injector maintenance manual.
. Diesel pump part failure caused by not following the cleaning requirements specified in the injector maintenance maintenance manual.
. Diesel pump part failure caused by failure to replace consumable parts as specified in the injector maintenance manual.